Updated on: August 1st, 2024
Written by: Rob Bhatt Edited by: Michael Kitchen
LendingTree car insurance score: 4.4 out of 5
Our team of insurance experts rated insurance companies based on several categories. These categories include average rates, discounts, coverage options, third party customer service ratings, and app / website experience. We weighted these categories based on what customers value in an insurance company. For 3rd party customer service ratings, we included NAIC’s Complaint Index scores and financial strength ratings from A.M. Best. NAIC Complaint Index scores are used to determine how satisfied customers are with their claims, while financial strength ratings from A.M. Best reflect the ability to pay out claims.
LendingTree home insurance score: 3.7 out of 5
Travelers is a good company to contact for a car insurance quote. Its homeowners insurance rates are high, but the discounts you get for bundling home and auto make it more affordable.
Full-coverage car insurance is 3% less than the national average
Low complaint rating for home and auto insurance
Has gap insurance and original equipment coverage
New car forgiveness coverage lasts five years
A++ rating for financial strength from A.M. Best
Home insurance rate is 11% higher than the national average
Below-average customer satisfaction scores for home and auto
Travelers is a good company overall. Its car insurance rates are close to national averages. Its home insurance rates are high, but it offers large discounts for bundling your home and auto policies.
Travelers has favorable complaint ratings from the National Association of Insurance Commissioners (NAIC), which measures complaints consumers file against an insurance company.
Travelers’ ratings from J.D. Power, however, are below-average for overall customer satisfaction. J.D. Power looks at the billing process, policy information and offerings, claims, interactions and price of each insurance company when rating them.
Travelers does get high marks for financial strength, with an A++ rating from A.M. Best.
| Category | Rating | Segment average |
|---|---|---|
| Auto satisfaction (higher is better) | 805 | 820 |
| Home satisfaction (higher is better) | 790 | 819 |
| Auto complaint rating (lower is better) | 0.6 (Good) | 1.0 |
| Home complaint rating (lower is better) | 0.2 (Excellent) | 1.0 |
| Financial strength | A++ | Highest possible rating |
Sources: J.D. Power 2023 U.S. Auto Insurance Study; J.D. Power 2023 U.S. Home Insurance Study; National Association of Insurance Commissioners
Travelers’ quotes for full-coverage car insurance average $1,919 a year ($160 a month), which as mentioned, is 3% less than the U.S. average.
Traveler’s liability-only rates average $835 a year ($70 a month), which is 8% higher than the national average.
Since rates vary by customer, it’s good to compare auto insurance quotes from multiple companies.
| Company | Annual full-coverage rate | Annual liability rate |
|---|---|---|
| State Farm | $1,487 | $597 |
| Travelers | $1,919 | $835 |
| American Family | $1,920 | $728 |
| Geico | $1,937 | $727 |
| Progressive | $2,032 | $791 |
| Nationwide | $2,226 | $963 |
| Allstate | $2,609 | $1,158 |
| Farmers | $3,091 | $1,188 |
Travelers offers competitive rates to drivers with a prior ticket or accident or with a DUI on their record.
| Company | Ticket | Accident | DUI |
|---|---|---|---|
| Travelers | $2,468 | $2,699 | $2,893 |
| State Farm | $1,616 | $1,843 | $4,402 |
| American Family | $2,352 | $2,980 | $3,114 |
| Geico | $2,493 | $3,341 | $4,584 |
| Progressive | $2,606 | $3,026 | $2,547 |
| Nationwide | $2,839 | $3,460 | $4,376 |
| Allstate | $3,073 | $4,125 | $3,875 |
| Farmers | $4,252 | $4,598 | $4,758 |
Travelers charges drivers with bad credit $3,506 a year for full coverage. This is 83% higher than its rates for drivers with drivers with bad credit. However, it’s also 5% less than the average rate other companies charge.
If you’re not sure about where your credit stands, you can check for free with LendingTree Spring.
| Company | Annual rate |
|---|---|
| Travelers | $3,506 |
| U.S. Average | $3,705 |
Travelers charges teen drivers, specifically 18-year-olds, $2,655 a year for liability car insurance. They pay $5,758 a year for full coverage.
Its liability rate is 1% less than the national average, but its full-coverage rate is 9% higher.
| Company | Annual liability rate | Annual full coverage rate |
|---|---|---|
| Travelers | $2,655 | $5,758 |
| U.S. average | $2,433 | $5,824 |
Travelers offers many discounts, making its car insurance rates more competitive. The biggest savings come from bundling your car and homeowners policies.
You can also save big by enrolling in IntelliDrive, Travelers’ smartphone-based safe driving program. The app monitors your driving for 90 days to determine if you should get future discounts, although your rates may increase if the system detects unsafe driving.
Other discounts from Travelers include:
In addition to all the normal car insurance coverages, such as liability and collision, Travelers offers gap insurance and original equipment coverage.
Travelers’ new car replacement covers a new car for up to five years. Other companies also offer new car replacement, but their coverage usually only lasts one or two years.
Travelers charges an average of $3,149 a year for homeowners insurance, or $262 a month.
Although this amount is 11% higher than the national average, Travelers’ rates vary by state. For example, in Kansas, Maryland and Massachusetts, it offers the cheapest homeowner policy rates among the major insurers.
| Company | Annual rate |
|---|---|
| Erie | $2,055 |
| State Farm | $2,427 |
| Allstate | $2,560 |
| Progressive | $2,648 |
| Country Financial | $2,827 |
| Nationwide | $3,055 |
| American Family | $3,072 |
| Travelers | $3,149 |
| Farmers | $3,801 |
Travelers offers fewer discounts for homeowners insurance than it does for car insurance.
Its key home insurance discounts include:
Travelers offers all the normal home insurance coverages and upgrades, but not much else.
Its standard policies cover your belongings at “actual cash value,” or the value of your stuff after depreciation. However, you can pay extra for “replacement cost coverage,” which covers stolen or damaged items at the price they cost when new.
Travelers’ water backup endorsement is usually worth adding to your home insurance. This covers cleanup and repairs for a sewer or drainage backup, which can get extremely messy.
You can also add identity fraud protection to a Travelers home insurance policy. However, the coverage caps out at $25,000, which might not be very much in some situations.
LendingTree uses insurance rate data from Quadrant Information Services using publicly sourced insurance company filings. Rates are based on an analysis of hundreds of thousands of car insurance quotes for a typical driver. Your own rates may be different.
Unless noted otherwise, quotes are for a full-coverage policy for a 30-year-old man with good credit and a clean driving record who drives a 2015 Honda Civic EX.
Minimum-liability policies provide liability coverage with the state’s required minimum limits.
Full-coverage policies include collision, comprehensive and liability coverage:
Our team of insurance experts rated insurance companies based on several categories. These categories include average rates, discounts, coverage options, third party customer service ratings, and app / website experience. We weighted these categories based on what customers value in an insurance company.
For 3rd party customer service ratings, we included NAIC’s Complaint Index scores and financial strength ratings from A.M. Best. NAIC Complaint Index scores are used to determine how satisfied customers are with their claims, while financial strength ratings from A.M. Best reflect the ability to pay out claims.
Homeowners policies include:
Rates are shown for comparative purposes only. Yours may vary.
The content above is not provided by any issuer. Any opinions expressed are those of LendingTree alone and have not been reviewed, approved, or otherwise endorsed by any issuer. The offers and/or promotions mentioned above may have changed, expired, or are no longer available. Check the issuer's website for more details.
