Chubb Insurance Review: Great for High-Value Homes
$2,606/year
- Good policy offerings for luxury homes
- Affordable home insurance rates
- High customer satisfaction
- Guaranteed loss auto insurance coverage
- Renters insurance policies pay out on personal property at replacement cost
- Usually only insures high-value homes
- Only sells through independent agents
- No online quotes
Is Chubb a good company?
Chubb has the best J.D. Power customer satisfaction rating among top home insurance companies. Chubb also earned a good complaint rating from the National Association of Insurance Commissioners (NAIC). The NAIC Complaint Index rates insurance companies based on the number of claim-related complaints they get compared to their size.
As part of Chubb’s Masterpiece Renters insurance program, you get replacement cost personal property coverage and around-the-world rental car insurance.
Chubb customer service ratings
| Rating category | Chubb’s score | Segment average |
|---|---|---|
| Home insurance satisfaction (higher is better) | 688 | 640 |
| Home insurance complaints (lower is better) | 0.1 | 1.0 |
| Car insurance satisfaction | Not rated | Not rated |
| Car insurance complaints | 0.41 | 1.0 |
Sources: J.D. Power 2024 U.S. Home Insurance Study; National Association of Insurance Commissioners Complaint Index
How does Chubb compare to other home insurance companies?
Geared toward luxury homes, the Masterpiece program includes benefits like:
- Cash settlement: If your home is a total loss after a covered event, you can choose to get a cash payout rather than rebuild.
- Extended replacement cost: Chubb will pay to have your home repaired or rebuilt to its original condition, even if the cost goes over your policy’s dwelling coverage limit.
- Risk consultation: A risk consultation expert will visit your home to help you optimize your coverage.
Chubb also offers flood insurance, covering up to $15 million in total property coverage for flood damage.
How much does Chubb homeowners insurance cost?
Homeowners insurance rates by company
| Company | Annual rate | LendingTree score | |
|---|---|---|---|
 | Erie | $2,055 | |
 | State Farm | $2,427 | |
 | Allstate | $2,560 | |
 | Chubb | $2,606 | |
 | Country Financial | $2,827 | |
 | Nationwide | $3,055 |  |
 | American Family | $3,072 | |
 | Travelers | $3,149 | |
 | Farmers | $3,801 | |
Chubb homeowners insurance by state
Chubb average rate by state
| State | Annual rate |
|---|---|
| California | $2,343 |
| Colorado | $2,614 |
| Connecticut | $3,774 |
| Florida | $2,294 |
| Georgia | $3,280 |
| Illinois | $2,444 |
| Maine | $1,384 |
| Maryland | $2,407 |
| Michigan | $2,464 |
| New Jersey | $1,441 |
| New York | $2,320 |
| Pennsylvania | $4,594 |
| South Carolina | $2,646 |
| Texas | $3,495 |
| Washington | $2,113 |
| Washington, D.C. | $2,083 |
Your own home insurance quote is based on many factors, including the:
- Age of the home
- Construction materials used
- Coverage limits and deductible chosen
- Extreme weather history in your area
Home insurance discounts from Chubb
You may get a Chubb home insurance discount for:
- Bundling home and auto insurance
- Burglar alarms
- Fire alarms
- Fire resistance systems
- Masonry construction
- Storm shutters
- Gated communities
- New or renovated homes
- Residential sprinkler systems
- No recent claims
What car insurance discounts does Chubb offer?
Chubb’s SafeLane program offers a discount for safe driving behaviors, such as braking and speeding habits. SafeLane may not be available in your state, so ask an agent about it when getting a quote.
Car insurance discounts by company
| Discount | Chubb | Allstate | Geico | Progressive | State Farm |
|---|---|---|---|---|---|
| Multi-policy/bundle | |||||
| Air-bag | |||||
| Anti-lock | |||||
| Anti-theft | |||||
| Multi-car | |||||
| Safe/good driver | |||||
| Good student | |||||
| Away at school | |||||
| Paperless | |||||
| Pay in full | |||||
| Automatic payment |
What does Chubb car insurance cover?
Chubb also offers a few other coverage perks, including:
- Pre-claim restoration: Chubb will pay for Original Equipment Manufacturer (OEM) parts to restore your car to similar condition after an accident.
- Guaranteed loss: Covers your vehicle for an amount you set with Chubb, regardless of depreciation.
What does Chubb renters insurance cover?
Renters insurance usually replaces your personal property at actual cash value, which means claim payouts include depreciation.
Chubb’s Masterpiece program also covers car rental insurance across the globe if your liability limit is $1 million or more.