Liberty Mutual Car and Home Insurance Review
Liberty Mutual is one of the nation’s largest insurance companies. Its car insurance quotes are expensive, but its discounts make them more affordable. You can often also get a good deal by bundling your home and auto insurance with Liberty Mutual.
Pros
Fewer home insurance complaints than average for its size
Gap coverage available for your car
Discounts for new and renovated homes
Car insurance discounts available for teachers and military
Rated A for financial strength by AM Best
Cons
Below-average ratings for customer satisfaction
Expensive rates before discounts
Liberty Mutual Reviews: Is Liberty Mutual a good company?
Liberty Mutual is a good company to contact for home and car insurance quotes. Its car insurance rates are high, but it offers several discounts that can bring them down.
The company’s customer satisfaction scores are below segment averages for auto and homeowners insurance.
Liberty Mutual has fewer home insurance complaints than average, according to the National Association of Insurance Commissioners (NAIC). The NAIC reviews confirmed complaints, which are complaints that lead to a finding of fault. Liberty Mutual’s complaint rating for car insurance is just average.
Liberty Mutual has an A rating for financial strength from AM Best.
Liberty Mutual ratings and reviews
| Rating | Liberty Mutual’s score | Industry average |
|---|---|---|
| Auto customer satisfaction (higher is better) | 798 (Below average) | 820 |
| Home customer satisfaction (higher is better) | 789 (Below average) | 819 |
| Auto complaint rating (lower is better) | 1.02 (Average) | 1.0 |
| Home complaint rating (lower is better) | 0.66 (Good) | 1.0 |
| Financial strength | A (AM Best) | Third-highest possible score |
Sources: J.D. Power, NAIC, AM Best
How much is Liberty Mutual car insurance?
Liberty Mutual charges an average of $98 a month for liability car insurance before discounts. Its full-coverage rates average $325 a month.
| Policy type | Annual rate | Monthly rate |
|---|---|---|
| Liability | $1,173 | $98 |
| Full coverage | $3,895 | $325 |
Liability insurance covers injuries and property damage you cause to others in a car accident. Full coverage includes collision and comprehensive, which cover damage to your own car.
The amount you pay for car insurance depends on several factors, including your driving record, credit history and vehicle. Since each company weighs these factors differently, we recommend that you compare car insurance quotes from multiple companies.
Car insurance discounts from Liberty Mutual
The savings you can get from Liberty Mutual’s car insurance discounts can add up quickly.
Like most insurance companies, Liberty Mutual offers a generous discount for bundling your car and home insurance.
You can get another significant discount by signing up for RightTrack. The program uses a smartphone app to monitor your driving for 90 days. If you drive safely enough, you can save up to 30%. Unsafe driving may result in a price increase unless you opt out in time.
Liberty Mutual rewards teachers with a discount and customized auto insurance protection for school-related activities. For example, the company waives your collision deductible if you damage your car while driving on school business.
Liberty Mutual also offers discounts for:
- Owning a home
- Being an active or retired military member or reservist
- Avoiding insurance claims and traffic violations
- Choosing a paperless policy
- Buying your policy online
- Young drivers who maintain a B average or better in school
- College students who go off to school without a car
Car insurance discount comparison
| Discount | Liberty Mutual | State Farm | Progressive | Geico |
|---|---|---|---|---|
| Bundling | Yes | Yes | Yes | Yes |
| Safe driving app | Yes | Yes | Yes | Yes |
| Military | Yes | No | No | Yes |
| Homeowner | Yes | No | Yes | No |
| Away at school | Yes | Yes | Yes | No |
What does Liberty Mutual car insurance cover?
Liberty Mutual offers these potentially useful add-ons along with basic car insurance coverages like liability and collision.
- Better car replacement pays to replace a totaled car with a newer model.
- New car replacement protects you from depreciation if you total a new car during the first year you own it.
- Gap insurance covers the shortfall between your loan balance and your car’s market value if you total the car.
- Original parts replacement pays to replace damaged parts with factory originals.
- Accident forgiveness protects you from a rate increase after your first accident.
- Rental car reimbursement covers your car rental fees while your vehicle is in the shop.
- Towing and labor provides basic roadside assistance at a reasonable price.
How much does Liberty Mutual charge for home insurance?
Liberty Mutual charges an average of $2,210 a year, or $184 a month, for home insurance.
The prices shown in home insurance quotes vary by company. The factors companies use to determine your rate include:
- The amount of coverage you need
- Your neighborhood’s weather and crime risks
- Your insurance history and, in most states, your credit
- Any discounts you may be eligible to receive
Home insurance discounts from Liberty Mutual
Liberty Mutual rewards responsible homeowners with a variety of discounts. These include discounts for replacing your roof, renovating your home and avoiding home insurance claims.
You can save a little more by:
- Having a recently purchased home
- Setting up automatic payments
- Choosing a paperless policy
- Buying your policy online
- Getting a quote before your policy with another company ends
Home insurance discount comparison
| Discount | Liberty Mutual | State Farm | Allstate | Farmers |
|---|---|---|---|---|
| New homebuyer | Yes | No | Yes | No |
| Renovations | Yes | No | Yes | No |
| Claims-free | Yes | No | Yes | Yes |
| Early shopper | Yes | No | Yes | No |
What does Liberty Mutual homeowners insurance cover?
Liberty Mutual homeowners insurance covers damage to your home and belongings. Its standard policies also cover temporary living expenses after a covered disaster, plus liability claims and injuries to guests.
Its water backup endorsement is a common add-on that pays for cleanup and repairs from a backed-up sewer or drainage system.
Standard home insurance only provides limited protection for valuable items such as jewelry. Liberty Mutual gives you two options for bolstering your coverage.
- A scheduled personal property rider gives you the best protection. This add-on requires you to provide appraisals for each item you add to your schedule.
- Liberty Mutual’s blanket jewelry coverage increases your protection without making you submit appraisals upfront. You still have to provide appraisals, receipts or other documentation for a claim.
Methodology
Rates were obtained from the California Department of Insurance and are shown for comparative purposes only. Your rates may vary.
Prices reflect the averages from auto and homeowners insurance quotes for sample customers in California’s 10 largest counties.
Full-coverage car insurance includes:
- Bodily injury liability: $100,000 per person/$300,000 per accident
- Property damage liability: $50,000
- Medical payments: $50,000
- Uninsured motorist: $30,000 per person/$60,000 per accident
- Comprehensive deductible: $250
- Collision deductible: $500
Home insurance rates are for homes built between 26 and 40 years ago. Policies include:
- Dwelling limit: $400,000
- Deductible: $1,000
Satisfaction ratings are from the J.D. Power 2023 U.S. Auto Insurance Study and J.D. Power 2023 Home Insurance Study. Complaint ratings were obtained from the National Association of Insurance Commissioners.